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I tried to order the 29.95 package but they added 2 items I did not order I tried to call and cancel the complete order as I did not agree to the 73 dollar and some odd cents the showed nobody answered at 11 am on friday afternoon I called my Visa card and ask them to...
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Anonymous
Cathy

I ordered the monthly protection for my parents computer. They got rid of the computer LAST November. I have been trying to cancel and they will not respond! I have called and...

Anonymous
Kurt

They still charge me for SuperAntiSpyware. I bought for one year and not longer. Very bad compagni.

#428823
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I received an e-mail stating amounts and products I did not order and do not want. I tried calling the phone number listed in order to cancel the products listed and was directed by the automated system to http address. At that location I was informed the only option...
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#417856
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I was interested in purchasing anti-spyware software. I looked at the options available. I filled out the fields with my personal info including my card, I DID NOT Push the "order" button and closed the window. They charged my card. There is no one answering their...
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#413016
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In January 2013, while looking over my credit card transactions I noticed an amount of $64.62 and $1.00 on my December 2012 bill, company name Samsoft.com Redwood City CA. I called the # provided and got a company Support.com. After explaining that I did not order, nor...
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Anonymous
kelly

how did they get authorization to take money from your account and how did they get your payment details?

#411408
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i purchesed avg anti-virus 3 days ago from this company. the program has caused me to have to have a manufactures restore done on my computer. i called avg for support and they could not fix the problem so i requested a refund due to the fact that it removed a file...
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#410239
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Today I received an e-mail from Sammsoft telling me that my subscription to Sammsoft's "Extended Download Service" had been automatically renewed. To the best of my knowledge I have never subscribed to a Sammsoft product. The same thing happened some months ago and I...
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Anonymous
ANONYMOUS

I have received 2 notices from Sammsoft regarding automatic renewal of ARO which I uninstalled some time ago. I have tried to contact the phone# (automated response) and also...

#405828
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Downloaded (from CNet.com)a "free" copy of ARO2013. It partially scanned my PC and then requested $29.95 to complete the recommended fixes. I declined, was then offered free full version if I purchased something from a "TrialPay" offer. I purchased some "JellyBelly"...
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#401707
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Ordered their product that was to be $29.99 so I thought, but I ended up being billed $97.66. All I want is to cancel this product and a refund of $97.66 credit to my credit card account as fast as the took it out. I called the 800 number and all you get is go to...
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#400827
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I don't know how this happened. BUT do not wish to purchase this software; please credit my account. If more information is needed - please call 727-796-1610. I do not wish to write "at least" 100 words. a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a...
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#390629
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YOU E-MAILED ME TODAY, THANKING ME FOR MY ORDER OF YOUR SOFTWARE...I DID NOT ORDER YOUR SOFTWARE!!! AND DEMAND YOU REPAY ME OR I WILL PROSECUTE!!!MY PHONE NUMBER IS 541-520-6030...I WILL WAIT 1 HOUR BEFORE STARTING AN INVESTIGATION THREW THE STATES CONSUMER AFFAIRS...
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#389990
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